1. What is MelbourneMelanoPeptides?

MelbourneMelanoPeptides is an Australian-based business specializing in high-quality research peptides, SARMs, and other health and fitness-related products. We cater to researchers, athletes, and individuals seeking scientifically backed solutions.

2. Do you ship outside of Australia?

Currently, we serve the Australian community, providing express and standard shipping options within the country. For international inquiries, please contact us directly.

3. How long does shipping take?

Express Postage: 1 to 4 business days

Standard Postage: 2 to 9 business days

4. Are your products safe and tested?

Yes, all products are sourced from trusted manufacturers and undergo strict quality control measures to ensure they meet industry standards for safety and efficacy.

5. What payment methods do you accept?

We accept various payment methods, including PayPal, for secure and convenient transactions.

6. Are your products for personal use?

No, our products are intended strictly for research purposes. They are not for human consumption or personal use unless prescribed by a licensed professional.

7. Do you offer bulk orders or custom products?

Yes, we can arrange bulk orders or special requests for custom products. Please contact us directly for more information.

8. What happens if my package is damaged during shipping?

If your package is damaged during shipping, please contact us immediately with a photo of the damage, and we will work with you to resolve the issue.

9. How can I track my order?

Once your order is dispatched, we will provide you with a tracking number so you can monitor its progress.

10. What if I have more questions?

Feel free to contact us anytime via email at info@melbournemelanopeptides.com.au. Our team is here to assist you with any inquiries or concerns.

FAQs

Frequently Asked Questions

1. What payment methods do you accept?

We currently accept payments via PayPal for secure and easy transactions.

2. How do I place an order?

To place an order, simply browse our website, add products to your cart, and proceed to checkout. If you have any issues, feel free to contact us at info@melbournemelanopeptides.com.au.

3. How long will it take for my order to arrive?

Delivery times vary based on the shipping option you choose. Express shipping typically takes 1-4 business days, while standard shipping takes 2-9 business days.

4. Can I return a product if I change my mind?

Unfortunately, we do not accept returns for a change of mind. However, if you receive a faulty or damaged product, please contact us within 7 days to arrange a replacement or refund.

5. What should I do if my product arrives damaged or faulty?

If your product arrives damaged, faulty, or not as described, please contact us at info@melbournemelanopeptides.com.au within 7 days of receiving your order. We will work with you to resolve the issue as quickly as possible.

6. What is the shelf life of peptides?

The shelf life of peptides varies depending on the specific product. Most peptides have a shelf life of 12-24 months when stored correctly, but we recommend checking the product packaging for details.

7. Can I use multiple products together?

Yes, many customers choose to stack peptides, SARMs, or other products for synergistic effects. However, it’s important to conduct thorough research and/or consult a professional before combining products.

8. How can I verify the authenticity of my product?

You can verify the authenticity of your product by scanning the QR code on the packaging, which will direct you to our verification page.

9. Do you offer bulk orders or custom bundles?

Yes, we offer custom bundles and bulk order options tailored to your specific needs. Contact us at info@melbournemelanopeptides.com.au for more details.

10. How can I contact customer support?

For any questions or concerns, you can contact our customer support team at info@melbournemelanopeptides.com.au. We aim to respond within 24 hours.