I was sent 2 invoices 31561 & 31562 2 vials on each invoice but only received 1 in invoice 31562 but charged for 2
I was sent 2 invoices 31561 & 31562 2 vials on each invoice but only received 1 in invoice 31562 but charged for 2
Terms and Conditions
Terms and Conditions
Last updated: 10 July 2025
Welcome to MelbourneMetabolicPeptides. By accessing our website or purchasing from our store, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Business Details
- Trading Name: MelbourneMetabolicPeptides
- Location: Unit 12, 49-55 Riverside Avenue, Werribee VIC 3030, Australia
- Email: Support@MelbourneMetabolicPeptides.com.au
2. Product Use Disclaimer
- All products sold by MelbourneMetabolicPeptides are strictly for laboratory research, in vitro, or analytical purposes only.
- Not for human or veterinary consumption.
- No medical claims are made.
- Buyers must be qualified professionals acting in accordance with local laws and regulations.
3. Orders & Payments
- Accuracy: Orders placed must include accurate billing/shipping details.
- Payment: Accepted via PayPal and direct bank deposit.
- Currency: All prices are in AUD and include GST if applicable.
- Cancellations: We reserve the right to cancel orders due to pricing errors, fraud, or product availability.
4. Shipping & Delivery
-
Australia-Wide Shipping:
- FREE standard shipping on orders over $100
- FREE express shipping on orders over $200
-
Shipping Times:
- Express: 1–4 business days
- Standard: 2–9 business days
- Risk passes to the customer once the order has been dispatched.
5. Refunds & Returns
- Change of Mind: Not accepted.
- Damaged or Incorrect Orders: Contact us within 7 days of delivery with proof (photo/video) for replacement or refund.
- Refunds: Issued via original payment method upon approval.
6. Intellectual Property
All website content including product names, descriptions, branding, and images are the property of MelbourneMetabolicPeptides and may not be reproduced without permission.
7. Privacy
We collect and handle your personal data in accordance with our [Privacy Policy]. Data is securely stored and never shared with third parties without consent.
8. Limitation of Liability
To the extent permitted by law, we are not liable for indirect, incidental, or consequential loss arising from the use of our products or website.
9. Governing Law
These terms are governed by the laws of Victoria, Australia, and disputes will be handled in VIC jurisdiction.
10. Changes to These Terms
We may update these Terms & Conditions at any time without notice. Changes take effect once published on this page.